When will the gym open?
We are working toward opening in late 2026. We’ll confirm the exact date closer to completion.
GOOD TO KNOW
Frequently asked
questions.
When can members access the gym?
Members have access seven days a week. Staff assistance, gym tours and membership discussions are available by appointment.
What does the $20 joining package include?
It includes your access fob, Survivor Fitness keyring and your choice of one of 10 Exercise Physiologist-written six-week programs.
Are there direct-debit fees?
Yes. Direct-debit memberships incur a once-off $2 EzyPay setup fee plus applicable transaction fees. The exact fees are shown before payment authorisation.
Who receives the 5% discount?
Eligible pensioners, members under 18, NDIS participants and emergency-services personnel receive 5% off eligible membership rates. The discount does not combine with the Foundation offer.
Can a support worker attend with me?
Yes. A support worker may enter with their client and must remain with that client throughout the visit.
Can teenagers train?
Members aged 16 and over may train unsupervised after completing requirements. Members aged 14–15 may train only while directly supervised by their parent or legal guardian.
Do you have a crèche?
No, we do not have a crèche. You may attend with a baby secured in a pram. Children who can sit quietly may remain in the designated sitting area under your supervision, but they must not enter the gym floor at any time. Children remain the responsibility of their parent or guardian.
Do you offer Personal Training?
Yes. We offer Personal Training and Exercise Physiology appointments. To book an appointment, please contact us.
Is the gym only for experienced lifters?
Not at all. Survivor Fitness welcomes complete beginners through to experienced lifters, older adults and people living with disability.
Can I get a personalised program?
Yes. A first personalised six-week program is $75 when purchased at sign-up. Future personalised six-week programs are $150 or may be included with ongoing Exercise Physiology or Personal Training appointments.
How do I cancel?
Cancellation requests must be made in writing by email. The applicable notice period, early-cancellation rules and costs are set out in the membership agreement accepted when you join.
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